Privacy Policy

Effective date: 10 September 2026

TransMaxContainer respects your privacy and is committed to protecting the personal information you share with us when you visit our website, request a quote, create an account, place an order, contact us, or use our online shop.

1. Who we are

This website is operated by TransMaxContainer. You can contact us about privacy matters at support@transmaxcontainer.com or through the contact form on our website.

2. Information we collect

Depending on how you use the site, we may collect:

• Contact details such as your name, email address, phone number, company name, billing address, shipping or delivery address, and message details.
• Order and quote information such as selected containers, cabins, modular buildings, quantities, product requirements, delivery/access details, and transaction records.
• Account information if you create a customer account, including login details, order history, saved addresses, and preferences.
• Payment-related information processed through our payment providers. We do not store full card details on our website.
• Technical information such as IP address, browser type, device information, pages visited, referral source, cookies, and website usage data.
• Communications you send to us through forms, email, chat, or customer support channels.

3. How we use your information

We use personal information to:

• Respond to enquiries and provide container, cabin, modular building, and site-equipment quotes.
• Process orders, payments, delivery arrangements, customer accounts, invoices, and support requests.
• Communicate with you about availability, order status, delivery/access requirements, returns, refunds, and service updates.
• Improve website performance, security, content, products, and customer experience.
• Prevent fraud, abuse, unauthorised access, and misuse of the site.
• Comply with legal, accounting, tax, consumer protection, and regulatory obligations.
• Send marketing communications only where permitted by law or where you have opted in. You can opt out at any time.

4. Legal basis for processing

Where applicable, we process personal information on one or more of the following grounds: performance of a contract or steps before entering a contract, legitimate business interests, compliance with legal obligations, consent, and protection of our rights, customers, website, and services.

5. Cookies and similar technologies

Our website may use cookies and similar technologies to operate essential features, keep shopping cart/session information, improve performance, remember preferences, measure traffic, and protect the site. You can control cookies through your browser settings, but disabling some cookies may affect checkout, account, or cart functionality.

6. Sharing your information

We do not sell your personal information. We may share information where necessary with:

• Payment processors, banks, fraud-prevention providers, and checkout services.
• Delivery, logistics, transport, installation, and fulfilment partners where needed to complete an order or quote.
• Website hosting, security, analytics, email, customer support, and IT service providers.
• Professional advisers, insurers, auditors, legal representatives, and authorities where required by law or to protect our rights.

7. Data retention

We keep personal information only for as long as needed for the purposes described in this policy, including order support, warranty/after-sales handling, legal compliance, accounting, tax, dispute resolution, fraud prevention, and legitimate business records. Retention periods may vary depending on the type of information and legal requirements.

8. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No website, email, or online transmission is completely secure, so please contact us immediately if you believe your information or account has been compromised.

9. International transfers

Some service providers may process information in countries other than your own. Where required, we use appropriate safeguards or rely on lawful transfer mechanisms to protect your information.

10. Your rights

Depending on your location, you may have rights to access, correct, update, delete, restrict, object to, or request a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent. To exercise your rights, contact us at support@transmaxcontainer.com.

11. Children’s privacy

Our website and products are intended for business and adult consumer use. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or operational practices. The updated version will be posted on this page with a revised effective date.

13. Contact

For questions about this Privacy Policy or how we handle personal information, contact TransMaxContainer at support@transmaxcontainer.com.